We set ourselves very high deliverable standards
of Quality in our assignments. We work hard to achieve
the highest degree of accuracy possible using a variety
of methods and tools depending on project specifications
and client requirements.
Project Control: Foremost in our service
delivery is project control. We audit accuracy and delivery
rates daily. We guarantee accuracy to meet or exceed
the industry standard of 99.5% per 1,000 keystrokes
on all key-verified projects. We also audit delivery
rates to ensure that our operators are performing in
accordance with standards agreed with clients. We adopt
a stringent testing and customer approval process.
Competent & Trained Work Force:
We are an "offshore" service, but our entire
workforce is well educated in English and trained on
computer operators' skills. Training is a key resource
to good quality and at Vijay we provide regular training
for our operators to improve and upgrade their skills.
Global Standard Working Environment:
We believe that a good working environment is a pre-cursor
to good quality of work. We have offices that are equal
to the best in the world with spacious and modern facilities
and arrangements for our workforce. We proudly segregate
ourselves from the "sweatshops" in many countries
including developed countries.
Systems and Personnel Backups: We
maintain redundant systems with backup servers in all
offices.
Validation Settings: When designing
a process for a client, we extensively use validations
for specific fields based on rules set by the client.
The processes include table lookups, formulas, data-type
restrictions, check-digit formulas, city, state and
zip code lookups etc;
Re-Key Verification: When 100% accuracy
is absolutely critical, selected fields or entire documents
are re-keyed. After data has been keyed once (or recognized),
it is keyed in again by a second independent operator.
As each keystroke is made, the system flags any differences.
These are immediately verified and corrected. Whatever
your data management needs, Vijay assures accuracy plus
consistency.
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