Vijay Computer Academy
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Quality Assurance:......

We set ourselves very high deliverable standards of Quality in our assignments. We work hard to achieve the highest degree of accuracy possible using a variety of methods and tools depending on project specifications and client requirements.

Project Control: Foremost in our service delivery is project control. We audit accuracy and delivery rates daily. We guarantee accuracy to meet or exceed the industry standard of 99.5% per 1,000 keystrokes on all key-verified projects. We also audit delivery rates to ensure that our operators are performing in accordance with standards agreed with clients. We adopt a stringent testing and customer approval process.

Competent & Trained Work Force: We are an "offshore" service, but our entire workforce is well educated in English and trained on computer operators' skills. Training is a key resource to good quality and at Vijay we provide regular training for our operators to improve and upgrade their skills.

Global Standard Working Environment: We believe that a good working environment is a pre-cursor to good quality of work. We have offices that are equal to the best in the world with spacious and modern facilities and arrangements for our workforce. We proudly segregate ourselves from the "sweatshops" in many countries including developed countries.

Systems and Personnel Backups: We maintain redundant systems with backup servers in all offices.

Validation Settings: When designing a process for a client, we extensively use validations for specific fields based on rules set by the client. The processes include table lookups, formulas, data-type restrictions, check-digit formulas, city, state and zip code lookups etc;

Re-Key Verification: When 100% accuracy is absolutely critical, selected fields or entire documents are re-keyed. After data has been keyed once (or recognized), it is keyed in again by a second independent operator. As each keystroke is made, the system flags any differences. These are immediately verified and corrected. Whatever your data management needs, Vijay assures accuracy plus consistency.


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