VCA has initiated for first time in Vadodara with fully integrated
Professional Call Center Training modules for professionals
as well as pre-starters
Certified Call Center Professional ( Duration
6 Weeks )
Be A Successful Call Center Professional(Workshop) (Duration
2 Days)
Overview of the Training Modules
What Is Call Center / BPO center
Call Center Evaluation & Its work Culture
Technologies in Call Center Application
Phrases & Vocabulary
Neutral Accent Speaking Techniques
Listening Skills, Speaking English With confidence
How to Handle Customer Complaints
Customer Management & Retention skills
Golden Rules of Telephonic Calls
Tele-Selling ,Tele-Marketing
Call Center the New Age Service Industry
Resume Preparation , Interview Tips
Group Discussions ,Mock Process Sessions
Discussion Forum
A Unique Opportunity for all College Students, Graduates,
Undergraduates, and Housewives to be part of ever growing,
Consistent and permanent High Income earning jobs with Call
Center & BPO Companies.
